We are our customers !
At Destinations Green we are committed to offering the best in customer service which we believe is why our clients keep coming back to us and also why we have been able to retain clients for the 25 years we have been running.
It’s a way of working that has attracted a whole array of clients from one-man firms to large corporate accounts of which many use Destinations Green for both our courier and passenger car services. Without these clients we would not have been able to develop over the years to the point of being able to offer the complete logistics package we do today.
We offer a fully tailored service and our team like to keep in regular contact with our clients. It’s how we ensure everyone’s needs are being met and also how we see if there are any ways we can improve our service either individually or across the board.
Client Liaison Manager: Kellie Davis
Kellie Davis is our Client Liaison Manager at Destinations Green and has worked in the courier industry for several years giving her the knowledge and ability to be able to deal with any query as quickly as it arises. Kellie progressed from working as a Telephonist after leaving college, to managing a very busy courier room at Emap before working her way up to Operations Manager in a courier training company in North London. Her experience is a great asset to the team and just one of the reasons we are fortunate to have her overseeing your happiness with every aspect of the service we provide for you. From hiring new riders and drivers to regularly ensuring clients are satisfied with the service they are receiving, Kellie would be happy to answer any query you may have.
‘Being responsible for the recruitment of our drivers and riders and also for dealing with ongoing client relations means I get a good feel for how our services are received.’
‘We regularly call all of our clients regardless of how often they use us to ensure that they are happy with the service but also to see whether there is anything we can be doing better. It’s important to us that we are doing the best for our clients as it is their promises we are delivering.’
- Regular client contact
- Tailored service